Catering Software Review
Below you’ll find our rating of Catering Software based on our experience and the software’s offerings based on the most important features. Each category can be drilled down to the granular features that we’ve deemed important. A full report of all catering software can be purchased here.
See more breakdowns here.
1 | Category | Feature | FlexCatering |
|---|---|---|---|
2 | Accounting | Accounts receivables management | 🟠 |
12 | Customer Management | Customer information management | 🟢 |
13 | Customer Management | Customer Organization Structure | 🟢 |
14 | Customer Management | Customer search | 🟢 |
15 | Customer Management | Internal/external/packing/invoice/delivery notes | 🟢 |
16 | Customer Management | Timestamped notes | 🟢 |
17 | Delivery management | Delivery driver management | 🟢 |
18 | Delivery management | Delivery fees by zone | 🟢 |
19 | Delivery management | Delivery order driver assignment | 🟢 |
20 | Delivery management | Delivery schedules | 🟢 |
21 | Delivery management | Delivery zone management | 🟢 |
22 | Delivery management | Zone management by service channels | 🟢 |
23 | Fees and Taxes | Destination based tax | 🟢 |
24 | Fees and Taxes | Fees by restaurant and by item | 🟢 |
25 | Fees and Taxes | Taxes by restaurant and by item | 🟢 |
26 | Integrations | 3PD Marketplace integration | 🟠 |
27 | Integrations | Email marketing (CRM) | 🟠 |
28 | Integrations | Food costing | 🟠 |
29 | Integrations | Labor management | 🔴 |
30 | Integrations | Loyalty integration | 🟢 |
31 | Integrations | Nutritional data | 🟢 |
32 | Integrations | Payment gateway integration | 🔴 |
33 | Integrations | POS availability sync | 🟠 |
34 | Integrations | POS integration | 🟠 |
35 | Integrations | POS pricing sync | 🟠 |
36 | Integrations | Schedule preauth | 🟠 |
37 | Integrations | Third-party delivery integration | 🟠 |
38 | Location Management | Customer visibility by restaurant location by user | 🟠 |
39 | Location Management | Franchisee management | 🟠 |
40 | Location Management | Restaurant closures | 🟢 |
41 | Loyalty | Account Management | 🟢 |
42 | Loyalty | Credit Application | 🟢 |
43 | Loyalty | Loyalty System | 🟢 |
44 | Loyalty | Point Accrual | 🟢 |
45 | Loyalty | Reporting | 🟢 |
46 | Marketing | CRM | 🟠 |
47 | Marketing | Account-based discounts | 🟢 |
48 | Marketing | Automatic discounts | 🟢 |
49 | Marketing | Branded Online Ordering Experience | 🟢 |
50 | Marketing | Coupons | 🟢 |
51 | Marketing | Single use coupons | 🟢 |
52 | Menu management | Menu management | 🟢 |
53 | Menu management | Per person pricing and selection | 🟢 |
54 | Online Ordering | Address book | 🟢 |
55 | Online Ordering | Admin interface ordering at the call center | 🟢 |
56 | Online Ordering | Admin interface ordering at the restaurant | 🟢 |
57 | Online Ordering | Advanced Orders | 🟢 |
58 | Online Ordering | Calories | 🟠 |
59 | Online Ordering | Favorite menu items | 🟢 |
60 | Online Ordering | Group orders | 🟢 |
61 | Online Ordering | Location specific pricing and items | 🟢 |
62 | Online Ordering | Mobile friendly ordering | 🟢 |
63 | Online Ordering | Online ordering | 🟢 |
64 | Online Ordering | Order Min/Max | 🟢 |
65 | Online Ordering | Order Templates | 🟢 |
66 | Online Ordering | Pictures | 🟢 |
67 | Online Ordering | Recurring Orders | 🟢 |
68 | Online Ordering | Repeat orders | 🟢 |
69 | Online Ordering | Saved orders | 🟢 |
70 | Online Ordering | Service channel selection | 🟢 |
71 | Online Ordering | Sodium Warning | 🟠 |
72 | Online Ordering | Up-Selling Tools | 🟢 |
73 | Order management | Capacity management | 🟢 |
74 | Order management | Case management | 🔴 |
75 | Order management | Catering calendar | 🟢 |
76 | Order management | Curbside and delivery | 🟠 |
77 | Order management | Fulfillment lead times | 🟢 |
78 | Order management | Key event notifications | 🟢 |
79 | Order management | Order acceptance by restaurant | 🟢 |
80 | Order management | Order confirmation by customer service rep | 🟢 |
81 | Order management | Order fulfillment hours of op | 🟢 |
82 | Order management | Order queues | 🟢 |
83 | Order management | Order search | 🟢 |
84 | Order management | Order status update notifications | 🟢 |
85 | Order management | Order workflow management | 🟢 |
86 | Payment | Issue credits | 🟢 |
87 | Payment | Payments | 🟢 |
88 | Payment | Split payments | 🟢 |
89 | Payment | Refunds | 🟢 |
90 | Payment | Tipping | 🟢 |
91 | Payment | Tipping - Day Of Event | 🟠 |
92 | Payment | PCI Compliance | 🟢 |
93 | Payment | Tokenized | 🟢 |
94 | Payment | ACH Billing | 🟢 |
95 | Payment | Direct Debit | 🟢 |
96 | Production management | Assembly reports (prep sheets) | 🟢 |
97 | Production management | Labels | 🟢 |
98 | Production management | Pack slips | 🟢 |
99 | Production management | Production reports | 🟢 |
100 | Reporting | Accounting reports | 🟢 |
101 | Reporting | Activity log | 🟢 |
102 | Reporting | Credit card management | 🟢 |
103 | Reporting | Data exports | 🟢 |
104 | Reporting | Data imports | 🟢 |
105 | Reporting | Marketing reporting | 🟢 |
106 | Reporting | P-Mix | 🟢 |
107 | Reporting | POS discrepancy | 🔴 |
108 | Reporting | Reporting database | 🟠 |
109 | Reporting | Sales reporting | 🟢 |